Last Updated: 7 October 2026
This Cookie Policy explains how Vista Hotels & Leisure (“Vista Hotels”, “we”, “us” or “our”) uses cookies and similar technologies when you visit https://www.vistahotels.co.uk/.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They allow websites to recognise your device and remember certain information about your visit, preferences or actions.
Cookies may be temporary and deleted when you close your browser, or they may remain on your device for a longer period.
2. Why We Use Cookies
We may use cookies and similar technologies to:
- Make our website function correctly
- Remember your preferences
- Improve website performance
- Maintain website security
- Understand how visitors use our website
- Measure website traffic
- Improve our website and services
- Support booking functionality
- Remember information during the booking process
- Support marketing and advertising activities where permitted
3. Types of Cookies
Strictly Necessary Cookies
These cookies are necessary for the website to function properly.
They may be used for:
- Website security
- Session management
- Booking functionality
- Essential website features
- Remembering essential preferences
These cookies may be used without consent where they are strictly necessary to provide a service requested by you.
Preference Cookies
Preference cookies allow the website to remember choices you make, such as language, location or other preferences.
Where consent is required, these cookies will only be activated after you provide consent.
Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They may collect information such as:
- Pages visited
- Time spent on pages
- Navigation patterns
- Browser and device information
- General website usage
This information helps us improve the website and user experience.
Marketing Cookies
Marketing cookies may be used to understand your interests and provide more relevant promotional or advertising content.
These cookies may also be used to measure advertising campaigns.
Marketing cookies will only be used where the required consent has been obtained.
4. Third-Party Cookies
Some cookies may be placed by third-party services used on our website.
These may include services relating to:
- Website analytics
- Booking and reservation systems
- Maps
- Videos
- Social media
- Advertising
- Payment processing
- Website security
Third-party providers may process information collected through these technologies in accordance with their own privacy policies.
5. Cookie Consent
When you first visit our website, we may display a cookie banner that allows you to manage your cookie preferences.
Where consent is required, non-essential cookies will not be activated until you have provided the appropriate consent.
You may choose to accept or reject categories of non-essential cookies through our cookie settings.
6. Managing Cookies
You can manage or change your cookie preferences through our cookie preference tool, where available.
You can also manage cookies through your web browser settings.
Please note that disabling certain cookies may affect the functionality of the website and some features may not work as intended.
7. Cookies Used on Our Website
The cookies used on our website may change as we add, remove or update website services.
Our website may use cookies associated with website functionality, analytics, booking systems, security and other third-party services.
Where applicable, our cookie consent tool will provide information about the specific cookies currently active on the website, including their purpose and duration.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies used on our website or changes in applicable law.
The latest version will be published on this page.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Vista Hotels & Leisure
19–21 St. Nicholas Place
Leicester
LE1 4LD
United Kingdom
Telephone: 0116 242 1330
Email: admin@villarehotel.com